# Telehealth Psychiatry & Medical Management > Telehealth psychiatry and medication management on Long Island: virtual visits, when an in-office visit is needed, and which plans we accept. - Type: informational - URL: https://zenintegrativecare.com/telehealth-ketamine/ - Updated: 2026-08-29T01:17:04+00:00 ## About this page Telehealth psychiatry and medication management on Long Island: virtual visits, when an in-office visit is needed, and which plans we accept. ## Key facts - Phone: +1 (516) 610-0604 - Email: info@zenintegrativecare.com - Location: Carle Place, NY - Serving: Long Island, NY · New York City, NY · Nassau County, NY · Suffolk County, NY - Logo: /storage/projects/30/files/assets/852c08b1aec16f9a.webp ## Page content ## Telehealth Psychiatry & Med-Management at Zen Integrative Care on Long Island We do not accept Medicaid or Medicaid managed-care plans. We accept most major commercial insurance plans for telehealth psychiatry. Please call our office to verify your specific plan. Zen Integrative Care provides telehealth psychiatric medication management for adults across New York State. Our telehealth program covers diagnostic evaluations, ongoing med-management, and follow-up visits with our double board-certified psychiatric nurse practitioners. It is designed for patients who need… ## What Telehealth With Us Looks Like You meet with one of our psychiatric nurse practitioners over a secure, HIPAA-compliant video platform. The first visit is a comprehensive intake — medical history, prior treatments, current medications, symptom review, and goals. Follow-up visits are typically 30–45 minutes and focus on symptom review, medication… Telehealth is a good fit for ongoing antidepressant, anti-anxiety, mood-stabilizer, ADHD (where appropriate), and sleep-related medication management. Some controlled medications may require periodic in-person visits or additional monitoring in accordance with federal and New York State regulations. Ketamine-related… ## When You Need to Come Into the Office Initial ketamine candidacy evaluation and all infusion sessions. Spravato (esketamine) administration and the required two-hour in-office monitoring. ## Who This Is For Patients on a stable medication regimen who want fewer in-person visits. New patients seeking a thorough psychiatric evaluation without commuting. ## Insurance & Cost Telehealth psychiatry visits are billed the same way as in-office visits and are covered by most commercial insurance plans. Coverage depends on your individual insurance plan and eligibility. We do not accept Medicaid or Medicaid managed-care plans. For self-pay patients, we publish transparent pricing — please call… ## Frequently Asked Questions No. We do not prescribe oral ketamine, lozenges, troches, or any take-home ketamine product. All ketamine and Spravato treatment is done in our Long Island office under direct supervision. Yes. Many of our patients begin with a telehealth psychiatric evaluation. If ketamine infusion therapy or Spravato is clinically appropriate, we transition you into our in-office program with a full medical screening. ## Why Choose Zen Integrative Care? - Double board-certified psychiatric nurse practitioners - Comprehensive psychiatric evaluations - Evidence-based medication management - Telehealth and in-person care - Spravato and IV ketamine available when clinically appropriate ## Related - [Ketamine Therapy on Long Island](https://zenintegrativecare.com/ketamine/) - [Mental Health](https://zenintegrativecare.com/mental-health/) - [Psychotherapy](https://zenintegrativecare.com/psychotherapy/) - [About Our Providers](https://zenintegrativecare.com/services/about-our-providers/) - [Insurance & Spravato Coverage](https://zenintegrativecare.com/insurance-coverage/)